moze Privacy Policy

This page describes what we collect when you use moze and how we keep that data protected. We at moze take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or participate in sportsbook, live-dealer, slot, or esports gaming, we collect certain information to operate our platform securely and comply with applicable law.

We do not sell your personal data to third parties for marketing purposes. We do not share your gaming activity with unrelated businesses. We do use trusted payment processors, fraud-detection services, and legal-compliance partners to keep moze safe and lawful. This policy explains what data we collect, who we share it with, how long we keep it, and what rights you have.

Our services are available only where local law permits. Users are responsible for verifying that their access and use of moze comply with their own jurisdiction's regulations.

What we collect on moze

We at moze collect the following information when you use our platform:

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  Account information: We collect your email address, password hash, phone number, and name when you register on moze. We use this to identify you and verify your account.

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  Identity documents: For your first withdrawal, we request a photo ID and proof of address. We store these securely and use them only for verification and fraud prevention.

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  Payment information: We collect payment method details (e-wallet ID, bank account reference, QRIS data) to process deposits and withdrawals. We do not store full card numbers or bank passwords.

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  Gaming activity: We log every bet, spin, and gaming session on moze—including games like Liga 1 sportsbook, live blackjack, Aviator slots, and Mobile Legends esports—so you can review your history and we can detect suspicious patterns.

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  Device and IP information: We record your IP address, device type (Android app, iOS browser, desktop), and approximate location when you log in. This helps us detect unauthorized access and manage service delivery.

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  Cookies and analytics: We use cookies to keep you logged in and track how you navigate moze. This helps us improve the platform. You can disable non-essential cookies in your browser settings.

How we use and share your data on moze

We at moze use your data for the following purposes:

1. 1

   Account management: We use your email, phone, and ID to create your moze account, verify your identity for first withdrawal, and communicate with you about your account.

2. 2

   Payment processing: We share payment information with trusted payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank partners local payment, online payment, e-wallet, mobile banking) to execute your deposits and withdrawals. These partners have their own privacy policies.

3. 3

   Fraud and security: We use your activity data, IP address, and device information to detect fraud, money laundering, and unauthorized access. We may share aggregated fraud alerts with payment partners.

4. 4

   Legal compliance: We may disclose your data to authorities if required by law—for example, if we receive a valid court order or legal investigation request regarding your moze account.

5. 5

   Platform improvement: We use anonymized gaming data to improve moze's game selection, user interface, and payment flow. This helps us serve you better.

Data location and storage on moze

We at moze store your personal data on servers located in multiple jurisdictions, including outside Indonesia. We apply encryption and access controls to protect your information regardless of location. Our servers may be managed by third-party cloud providers who are contractually bound to maintain our privacy standards.

Your moze account history, gaming records, and payment information are backed up regularly so we can recover your data if systems fail. We retain account data as long as your moze account is active and for a reasonable period after closure for legal and accounting purposes.

We at moze encrypt your data in transit and at rest, use secure authentication, and limit access to authorized staff only.

Your rights and choices on moze

We at moze respect your data rights. You can request to see what personal information we hold about you on moze—contact our support team with your request and we will provide a summary within a reasonable timeframe. You can also request correction of inaccurate data or deletion of your account and associated records (though we may retain records for legal or regulatory reasons).

You can change your password, update your registered email and phone number, and manage your payment methods directly from your moze account settings. You can disable non-essential cookies in your browser. If you believe we have misused your data, you have the right to lodge a complaint with your local data-protection authority.

Cookies and tracking on moze

We at moze use cookies to improve your experience. Essential cookies keep you logged in and maintain your session security. Analytics cookies track how you navigate moze so we can identify popular features and fix problems. Marketing cookies would track your behavior across the web, but we do not use them on moze.

You can control cookies through your browser settings—most browsers let you accept, reject, or block cookies entirely. Note that disabling essential cookies may log you out of moze or prevent deposits and withdrawals from working properly.

Changes to our moze privacy policy

We at moze may update this privacy policy from time to time as our practices evolve or local law changes. We will notify you of material changes by posting the updated policy on moze and updating the "last modified" date. Continued use of moze after changes means you accept the new terms. If you do not accept changes, you may close your account.

Contacting us about privacy on moze

If you have questions about our privacy practices, concerns about your data, or requests to access or delete your information, contact our support team via in-app chat or the contact form on moze. We will respond to privacy inquiries within a reasonable timeframe—typically within five business days.

Users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and across Indonesia can reach our team through the same support channels. We take all privacy concerns seriously and work to resolve issues promptly.

Summary: moze privacy principles

We at moze collect data necessary to operate our platform, process payments, prevent fraud, and comply with law. We do not sell your data. We encrypt sensitive information, limit internal access, and work only with trusted partners. You have the right to see, correct, or request deletion of your data. Our support team is available to answer privacy questions and address concerns.

Our services are available only where local law permits. If you are uncertain whether moze is accessible in your jurisdiction or have privacy concerns related to your location, consult local regulations or contact our support team before using moze.

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